You don’t need an appointment — but it helps! Book a Monkey Bar session here.
What problems can we fix?
If it involves a screen, a cable, or a password — chances are we can help. Common Monkey Bar jobs include:
- Computer running slowly or freezing
- Wi-Fi dropping out or not connecting
- Email not syncing or sending
- Confusing pop-ups, warnings, or error messages
- Virus and malware removal
- Windows 11 upgrade help
- Printer or scanner not working
- Can’t access your photos, files, or apps
- NBN setup and networking issues
- General “I don’t know what happened but it’s broken” situations
Who is it for?
The Monkey Bar Help Desk is ideal for home users, seniors, and small businesses in Lithgow, Katoomba, Bathurst, and the Blue Mountains who want reliable support from real people who genuinely care about getting it right. If you’ve ever felt embarrassed asking a tech question — don’t. There are no silly questions here, and we will never make you feel bad for not knowing something.
In-store or remote support
Many jobs are quick enough to handle in-store at 85 Main Street, Lithgow while you wait. For some issues we can also assist remotely — ask us when you book and we’ll let you know what works best for your situation.
No appointment needed — but it helps
Walk-ins are always welcome during business hours. If you’d like to guarantee a time slot and avoid a wait, booking ahead takes less than a minute.
Serving Lithgow, Katoomba, Bathurst & the Blue Mountains
We’re based at 85 Main Street, Lithgow NSW 2790, and our customers come from across the region — including Katoomba, Blackheath, Leura, Bathurst, and everywhere in between. If you’re not sure whether we can help you remotely, just give us a call on 02 6353 1669.