We Be GEEKS!

  • Where Real Tech Support Still Exists

    Resetting devices too soon? Let’s talk about it. Hi, I’m Kevin Mason, the founder of Lithgeek.com and MacMason.Tech, and I’ve spent years in tech support — including 8 years with AppleCare in California. Over that time, I’ve earned more than a dozen awards for customer service and technical excellence and even helped build entire tech support centers from the ground up. So…

  • The Dance of the Wrong Cable – How to Pick the Right Monitor Cable Without Guessing

    The Dance of the Wrong Cable – How to Pick the Right Monitor Cable Without Guessing

    Intro:If you’ve ever bought a new monitor cable and found it didn’t fit — congratulations, you’ve joined the Dance of the Wrong Cable! 💃🖥️ At Lithgeek, we see this all the time. Customers walk in holding a cable, looking slightly defeated, and say something like, “This should have worked… right?” The truth is, there are a lot of different cable…

  • Real Information About Laptop Battery Repairs and When to Replace Your Battery

    At Lithgeek Custom Gaming Computers here in Lithgow, we often see laptops come through the door with battery problems. And let’s be honest—laptop batteries get blamed for everything. From “my Wi-Fi isn’t working because my battery isn’t at 100%” to “I’ll make my laptop lighter if I run the battery to 0%,” we’ve heard it all.…

  • 📱 Why Does My Phone Keep Showing Ads? (And How to Fix It in Lithgow)

    If your Android phone keeps showing full-screen ads that pop up every few seconds, you’re not alone. Lately at the Monkey Bar Help Desk in Lithgow, we’ve seen more and more people come in saying things like: This isn’t your fault—and it’s not always easy to fix on your own. 🚨 Why Does This Happen?…

  • Tales from the Monkey Bar … How To you DO?

    Tales from the Monkey Bar … How To you DO?

    At the Monkey Bar Help Desk in Lithgow, we hear all kinds of questions—some technical, some practical, and some that people worry might sound “stupid.” But here’s the truth: there’s no such thing as a stupid question when it comes to technology. In fact, those are often the questions that lead to the best teaching moments. 🍏 Lessons from…