Monkey Bar Help Desk: New $15 Minimum
A small change to our walk-in tech help pricing. The hourly rate stays exactly the same.
What’s changing
The minimum charge at the Monkey Bar Help Desk has gone up from $10 to $15. That’s the only change.
It’s the first time we’ve touched Monkey Bar pricing since we opened the help desk in August 2025, and it helps us keep the doors open on Main Street while we keep giving fast, honest help to anyone who walks in.
The minimum only affects the very quickest jobs. Once your visit runs past the first six-minute block, you’re on the same timer and the same rate as always.
What’s staying the same
Same hourly rate
Monkey Bar help is still $80 an hour.
Same 6-minute billing
You’re still billed in six-minute increments, so you only pay for the time you actually use.
Same visible timer
The timer sits right in front of you and shows exactly what the bill is as we go. No surprises.
Repair? Fees waived
If we discover your device needs a proper repair, we waive the Monkey Bar fees and the normal repair rate applies from there.
Walk-ins welcome
No appointment needed. Booking ahead just means a tech is ready for you when you arrive.
Got questions about how it all works? Have a read of our Monkey Bar Help Desk FAQ.
Come and see us
Popup ads, a phone that won’t sync, a quick “how do I…” question: bring it in and we’ll sort it out while you watch.
- Where: 85 Main Street, Lithgow NSW 2790
- Hours: Mon–Wed 10am–5pm, Thu 10am–9pm, Fri 10am–4pm
- Phone: 02 6353 1669